Sunpal 5000KW Off-Grid Hybrid 48v System

Sunpal provides a 3-year to 10-year warranty for eligible products, covering defects in materials and workmanship under normal use for the original purchaser starting from the date of purchase, including manufacturing defects and workmanship issues, with repairs or replacements offered for faulty products, but excluding damage from misuse, accidents, unauthorized modifications, normal wear and tear, or cosmetic damage, and claims require contacting customer support with proof of purchase, potentially returning the item for inspection, with customers responsible for return shipping costs while Sunpal covers shipping for repaired or replacement items; for more details or assistance, contact our support team.