Sunpal
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Energy solutions

Power, designed around life.

Explore complete solar, storage and backup systems for Malaysian homes and businesses.

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Home EnergySolar packagesBest for houses and shops Business EnergyHybrid backupStabilise daily operations Backup PowerLiFePO₄ storageKeep critical loads online ConsultationSystem sizingTalk to Sunpal before buying
Home & business energy
Product families

Engineered hardware. Clear choices.

Compare battery, solar and power-control products with expert sizing support.

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Sunpal Batteries Sunpal 12V 100Ah LiFePO4 lithium battery Sunpal LiFePO₄ Batteries Deep cycle, starter and auxiliary power
Solar Sunpal solar panel range Solar Panels Panels for daily generation Charge Sunpal MPPT solar charge controller Solar Charge Controllers 30A – 60A MPPT for 12V – 48V System Sunpal hybrid inverter range Solar Inverters Hybrid and pure sine
Off-Grid Sunpal off-grid pure sinewave inverter Pure Sinewave Inverters 1000W and 2000W models in 12V and 24V
LiFePO₄ battery range
Customer care

One connected support journey.

Continue from purchase to warranty, service and shipment tracking in the Sunpal customer app.

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WarrantyRegister serialsKeep coverage records ready RMARepair and returnsTrack inspection progress TrackingOrders and shipmentsFollow fulfilment status ContactTalk to SunpalGet product and service help Field StoriesReal site proofRemote & residential deployments
Support beyond the sale
Sunpal LiFePO₄ battery and energy system

Sunpal

Register warranty. Keep coverage ready.

Serial-backed registration lives in the Sunpal customer app — linked to your store purchase for faster support when you need it.

How it works

Three steps to register.

Registration helps us verify serials and process claims faster. Statutory rights still apply either way.
  1. Sign in to the Sunpal App

    Use the same email as your sunpal.my order when you can — synced purchases show up in your portal.

  2. Scan or enter the serial

    Choose the product SKU from the Energy Store catalogue, then scan the barcode or type the serial.

  3. Coverage stays on file

    Review status anytime. If something fails, open an RMA from the same account with serial already verified.

Before you start

Have these ready.

  • Product serial number (on the unit or packaging)
  • Matching Sunpal SKU / model from your order
  • Purchase date (optional, but helpful)

Already registered? Sign in to review status, or contact the Malaysia team with your order number.

Customer care

FAQ

Common questions.

Where do I register my product?

In the Sunpal customer app under Warranty. This page is the storefront guide — registration and status live in the app portal.

Open warranty portal →
Do I need to register to keep warranty?

Voluntary product warranty follows the Warranty Terms and proof of purchase. Registration is strongly recommended so we can verify serials faster; it does not replace rights under Malaysia’s Consumer Protection Act 1999.

Read Warranty Terms →
What if my product has a fault?

Open an RMA from the customer app with serial and photos, or contact Sunpal with your order number. We may ask for diagnostics before arranging repair, replacement or refund options.

Open RMA portal →

Sunpal

Ready to register?

Open the warranty portal, sign in, and add your serial in a few minutes.